ProjectWorks have seamlessly worked in mulch-disciplinary teams and have successfully created joint ventures with other architectural and project management companies in order to meet the client’s expectation & increased scope of work. ProjectWorks tackles each project with enthusiasm, creativity and commitment from beginning to end.
We strive to grow and improve our service in order to create long term relationships with our clients and suppliers and endeavour to create harmony and dynamics between the client, professional team and contractor as we believe that this is the way to create a product that is special and has an edge above the industry norm.
We consequently commit ourselves to the implementation and maintenance of our quality management system that complies with ISO 9001: 2008 requirements and endeavour to continually improve its effectiveness by including processes for continual improvement, with the aim of enhancing customer satisfaction.
This policy has been drafted, understood, implemented and upheld by all employees throughout the organization.
Our Quality Policy is directed toward achieving the following goals and objectives:
- Streamline processes and ensuring all staff follow their Standard Operating Procedures and gratify our Key Performances
- Maintaining an 80% and higher client satisfaction at all times.
- Develop skills of young professionals annually; Reduce internal non-conformances by 25% annually with an aim towards zero tolerance